Privacy and Cookie Policy
12 Conscious Dreamers takes your privacy seriously and is committed to protecting your personal information.
This policy explains what information we collect, why we use it, how long we retain it, who it may be shared with and the choices and rights available to you.
Last updated: 22 July 2026
Who we are
12 Conscious Dreamers operates the website 12consciousdreamers.com and is responsible for the personal information processed through this website.
For privacy enquiries, requests or complaints, please contact:
Email:
Information we may collect
We may collect personal information that you voluntarily provide when you contact us, enquire about a course or retreat, request information, subscribe to receive updates or otherwise communicate with us.
This information may include:
- Your name
- Your email address
- Your telephone number
- The contents of your enquiry or message
- Details of courses, retreats or services in which you have expressed an interest
- Any other information you choose to provide
Please do not provide sensitive personal information unless it is necessary and has been specifically requested.
How we use your information
We may use personal information to:
- Respond to enquiries and communicate with you
- Provide information about courses, retreats, training or other services
- Manage bookings or take steps requested by you before a booking
- Send course reminders or updates where you have agreed to receive them
- Maintain the security and operation of the website
- Understand how visitors use the website where Analytics consent has been provided
- Meet legal, accounting or regulatory obligations
Our lawful bases
Depending on the circumstances, we process personal information under one or more of the following lawful bases:
- Consent: where you have agreed to receive communications or allowed analytical cookies.
- Contract: where processing is necessary to arrange or provide a course, retreat, booking or service, or to take steps at your request before entering into an agreement.
- Legitimate interests: where necessary to respond to enquiries, administer the website, protect it from misuse and operate the organisation effectively, provided those interests do not override your rights.
- Legal obligation: where information must be retained or disclosed to comply with the law.
Google Analytics
We use Google Analytics 4 to understand how visitors use this website. Google Analytics is only activated after you consent to Analytical cookies.
Google Analytics may collect information including:
- The number of website users and visits
- Pages viewed and interactions with the website
- Session information
- Approximate geographic location
- Browser, device and operating-system information
- The website or source from which a visitor arrived
Google Analytics uses cookies such as _ga and cookies beginning with _ga_ to distinguish website users and sessions. Details of the Analytics cookies detected on this website, including their purposes and expiry periods, are shown in the cookie table below.
Google states that IP addresses may be used when information is collected to determine approximate location, but the IP address is discarded before the information is logged in Google Analytics.
You can reject Analytical cookies when first visiting the website. You can also change or withdraw your choice at any time by clicking the cookie-settings icon displayed at the bottom of the website.
Further information about how Google uses information is available through the Google Privacy Policy.
Cookies
Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the website to function, while others are optional and require your permission.
This website may use the following categories:
- Strictly necessary cookies: required for the website and cookie-preference system to operate. These cannot normally be switched off.
- Preference cookies: remember choices that improve your experience.
- Analytical cookies: help us understand website traffic and visitor behaviour. These are disabled unless you consent.
- Marketing cookies: may be used by advertising or social-media services. These are disabled unless you consent.
- Uncategorised cookies: cookies that are still being assessed and will not be permitted unless the appropriate consent has been provided.
You may accept all optional cookies, reject all optional cookies or select individual categories through the cookie-preference panel.
Cookies used on this website
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Third-party websites and embedded content
This website may include links to or content from third-party services such as Facebook, YouTube, WhatsApp, book retailers, payment services and other external websites.
When you follow an external link or interact with third-party content, that provider may collect information and use cookies under its own privacy and cookie policies. We do not control the privacy practices of external websites and recommend reviewing their policies before providing personal information.
Who we may share information with
We may share personal information where necessary with trusted organisations that help us operate the website or provide our services, including:
- Website hosting and technical-support providers
- Email and communications providers
- Course, booking or payment providers where applicable
- Google, where you have consented to Google Analytics
- Professional advisers or public authorities where legally required
We do not sell personal information.
International processing
Some service providers may process information outside the United Kingdom. Where this occurs, we take reasonable steps to ensure that appropriate safeguards required by UK data-protection law are in place.
How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services and meeting legal, accounting or regulatory obligations.
- General enquiries are retained only for as long as needed to respond and manage any resulting relationship.
- Booking or transaction records may be retained for the periods required by tax, accounting and legal requirements.
- Marketing information is retained until you unsubscribe or withdraw your consent.
- Analytics information is retained according to the retention controls configured within Google Analytics and is reviewed periodically.
- Individual cookie expiry periods are shown in the cookie table above.
Your data-protection rights
Depending on the circumstances, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to erase your information in certain circumstances
- Ask us to restrict how your information is used
- Object to certain uses of your information
- Receive information you provided in a portable format where applicable
- Withdraw consent at any time where consent is the lawful basis
You have the right to object where we process your personal information on the basis of our legitimate interests.
Withdrawing consent will not affect the lawfulness of processing that took place before consent was withdrawn.
To exercise any of these rights, email
Marketing communications
We will only send promotional emails, course reminders or similar marketing communications where we have an appropriate lawful basis.
You can stop receiving these messages at any time by using any unsubscribe option provided or by emailing
Data-protection complaints
If you have concerns about how your personal information has been collected or used, please contact us first at
We will acknowledge a data-protection complaint within 30 days and will investigate and respond without undue delay.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection:
Information Commissioner’s Office
Telephone: 0303 123 1113
Website:
ico.org.uk/make-a-complaint/
Changes to this policy
We may update this Privacy and Cookie Policy to reflect changes to the website, our services, the third-party providers we use or legal requirements.
Any updated version will be published on this page with a revised “last updated” date.